Privacy Policy

Last Updated: 16 October 2025

Lexicor (Pty) Ltd (“Lexicor,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients, website visitors, and business contacts in compliance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation. This Privacy Policy explains how we collect, use, share, and protect your personal information.

Company Information

Information We Collect

Information Collected Directly from Clients

For the purpose of providing our services, we collect:

  • Company information (registration number, name, address, etc.)
  • Directors’, members’, and shareholders’ personal information including:
    • Full name, identification number, nationality, gender
    • Contact details (email, phone, postal address)
    • Income tax information
    • Other sensitive personal information as required for compliance and filings

Information Collected via Website

When you interact with our website, we may collect:

  • Name, surname, and contact details
  • Company details
  • IP address, device/browser information
  • Cookies and tracking data (via Google Analytics, Facebook Pixel, etc.)

How We Use Your Information

We use the personal information collected for purposes including, but not limited to:

  • Providing secretarial services, company filings, and business support
  • Communicating with clients regarding services, updates, and marketing
  • Compliance with legal and regulatory obligations
  • Performance analytics and website improvement

Data Sharing

Your personal information may be shared with the following third parties only as required for the performance of services or compliance with legal obligations:

  • Government agencies: CIPC, South African Revenue Service, Information Regulator
  • Service providers, their Subsidiaries, Affiliates and Partners: InfoDocs, Railway, WordPress, Zoho Books, PayStack, AWS, Microsoft, Google, Meta Inc.

Note: IP address, cookies, and device/browser information may be used internally or via analytics providers for website performance and marketing purposes.

Data Storage and Security

Your personal information is stored securely on servers managed by our service providers:

  • AWS: South Africa
  • Railway, WordPress: North America
  • Other providers (InfoDocs, Microsoft, Zoho, PayStack, Google, Meta): locations vary, but providers follow standard security protocols

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, and destruction.

Cookies and Tracking

Our website uses cookies, tracking pixels, and analytics tools for:

  • Performance monitoring
  • Marketing analytics
  • Improving website functionality

You can manage or disable cookies via your browser settings; however, some website features may not function properly if cookies are blocked.

User Rights Under POPIA

Under South African law, you have the right to:

  1. Access: Request confirmation of whether your personal information is being processed and obtain a copy.
  2. Correction: Request correction or deletion of inaccurate, irrelevant, excessive, outdated, incomplete, misleading, or unlawfully obtained personal information.
  3. Deletion: Request erasure of your personal information where applicable.
  4. Withdraw Consent: Withdraw your consent to the processing of personal information at any time.
  5. Object: Object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, contact us at info@lexicor.co.za

Minors’ Data

Our services may involve collecting personal information of minors (e.g., beneficiaries of trusts). We take extra care in handling such data and ensure processing is lawful and for legitimate business purposes.

Minors may also use our website; however, we do not intentionally collect sensitive information from website users under 18 without parental or guardian consent.

Legal Compliance

Lexicor complies with all applicable South African privacy and data protection legislation, including POPIA. We may update this Privacy Policy to reflect changes in the law or our practices.

Updates to Privacy Policy

We may update this Privacy Policy periodically. Updates will be:

  • Reflected on this page with a new “Last Updated” date
  • Notified via email to our clients where applicable.

Contact Us

For questions, concerns, or to exercise your data protection rights, contact:
Email: info@lexicor.co.za